Outdoor
Rentals

You can read all our rental safety rules here. 

YES! This is an important question considering that not all inflatable companies are insured. Bitterroot Bouncers is fully insured with a 1 million dollar liability insurance policy. A copy of our insurance binder is always available to you upon request. A service charge may apply to those wishing to be named as an additional insured on our policy. Any such fee is due and payable once the certificate is requested whether or not the rental ever occurs.

The number of people will differ dependent upon a few factors. In general, each of our standard size bouncers are designed to safely accommodate up to 8 young children at one time. Older kids may use our bouncers as well, however, the limit goes down as the age and size go up. Our Wacky Obstacle Course can accommodate up to 12 young children at one time and is great for large parties and school or church functions. It is always recommended that you group the participants by age and size. Our smaller units such as the Princess Castle and X-Men bouncers can accommodate 8 children at a time with a weight limit of 70lbs. per person maximum. Our Giant Slide and Waterslides are  designed for children to go down one at a time down, but up to 4 people can be waiting in the stairway. Our interactive inflatable limitations vary, call us and we’ll be happy to discuss them with you. Each of our inflatables has a set of manufactures rules printed on it, when in doubt refer to those rules printed on each inflatable.

Our inflatables are very durable and will hold up well under normal use. The customer, however, is responsible for any damage to the inflatable caused by but not limited to; overloading or allowing individuals in excess of weight limits on or in the inflatable, climbing on dividing walls, safety nets, etc., silly string, face paint, gum, food or drink, dirt, shoes, or punctures caused by sharp objects such as jewelry, buttons with pins, etc… Damage charges will be based upon the cost to repair plus any lost business. In addition, if any inflatable, not designated for wet use, is found wet at pick up time (for other than weather related causes) the customer will be charged for set up, drying and re-rolling. These additional charges will be automatically billed as part of the balance due.

We understand that weather can change quickly, making it difficult to plan events well in advance. We ask our patrons to keep tabs on the weather forecast and remain in communication with Bitterroot Bouncers staff in order to manage your pending rental. Our weather policy states that during periods of severe weather conditions (i.e. heavy rain, high winds, hail, etc.), for safety reasons, we reserve the right to cancel your reservation. You are eligible to reschedule or receive a full refund for your rental up to 24 hours prior to your rental date if poor weather is forecasted. Any rescheduled rentals must be redeemed prior to September 1 of the current year. 

If you choose to continue with your reservation despite poor weather, you will not be refunded any amount for any reason including the inability to use the equipment for periods of your rental time. Please note: If the inflatable gets wet everyone must exit until the rain stops and the unit is dried. THE INFLATABLE MUST NOT BE USED WHEN WET or WHEN WINDS ARE 15 MPH OR MORE or exceed the manufacturer’s guidelines. Once wet, inflatables become very slippery and dangerous. Once the rain stops you can dry the unit with towels. Once dry the inflatable will be safe to use again.

Yes! If you are planning to rent multiple units or are hosting a large event where multiple items and/or attendants are needed we can work with you on special pricing. Please call for details. We believe our pricing, our clean and high quality equipment, and our professional service will always represent your overall best value.

Reservations are accepted online through our website. Rentals may be booked using a credit card, cash, or check at the time of reservation. If you have questions, please give us a call at (406) 830-8450 so we can help. Please call early for best availability! We can’t stress this enough – many times people will plan their entire party well in advance and then try to reserve an inflatable shortly before the event only to find the one they wanted is no longer available. During the spring, summer, and fall months items book quickly. The best way to get the inflatable you want is to set your event date, check the calendar on our website to determine availability, then make your reservation right away! By calling early, you increase the likelihood of getting the item(s) that you want.

Your rental total is due at the time of booking.  Master Card, Visa or Discover Card is required in order to secure a rental. If you are paying with a check, checks should be made out to Bitterroot Bouncers and will need to be collected within a week of booking your event.

Cancellations must be made no less than 3 days of contracted rental date in order to receive a full refund. Cancellations made within the 3 days, but more than 1 day prior, will only receive a refund of half the total rental cost or may choose to reschedule your rental prior to September 1 of the current year and is dependent upon availability. Cancellations within 1 day of the scheduled rental will not be eligible for a refund and forfeit the option to reschedule. It is the renter’s responsibility to check the expected weather conditions on the date of your rental. If we set up the bouncy house you have rented, there will be no refunds given. For weather related cancellation decisions due to the possibility of rain, we allow customers up to 24 hours prior to their rental to decide whether or not to move forward with the rental. If, however, forecasts for the day of an event predict severe weather, including rain, heavy rain and/or wind speeds in excess of 15 MPH, Bitterroot Bouncers reserves the right to cancel all rentals to ensure the safety and well being of our customers and their event participants. If a cancellation due to weather is necessary all monies paid can be applied toward a future rental or will be returned to the customer without penalty. At Bitterroot Bouncers we take safety very seriously and we appreciate your understanding in allowing us to ensure that every rental is a safe and enjoyable experience.

Each item that you rent from Bitterroot Bouncers comes with a set of printed operational guidelines and safety rules. These printed guidelines and safety rules will accompany the rental agreement that you must sign. Please read all these guidelines and safety rules and familiarize yourself with them. Our delivery crew will review these guidelines and safety rules with you again at the time of set up. Ultimately, you are responsible for the safety of all individuals using our equipment while it is in your possession. We take safety very seriously. You should too. Persons not following the safety rules should be immediately instructed to exit the inflatable.

150 feet is the maximum distance allowable between the inflatable and the source of electrical power. Here’s why: We carry LOTS of extension cords on our trucks and are often asked: why can’t you just run more cord? Simply stated: the longer the distance the greater the loss of power. Even with the heavy duty commercial grade extension cords we use, the voltage drop over 100 feet is significant. The fan motor which keeps the inflatable inflated requires a set amount of voltage at all times. When an excessive amount of cord is run, the voltage drops causing the fan motor to run slower and hotter. This can result in 1) tripped circuit breakers and/or fire 2) fan motor failure 3) slow fan motor speed and inadequate inflation. In cases where the set up location is more than 100 feet away we will require the use of a portable electric generator. Bitterroot Bouncers rents generators for $75/day, however, they are not routinely carried on our delivery trucks and must be reserved in advance.

Our inflatables use very little electricity. Generally, each inflatable has one blower (fan) which runs continuously and keeps the unit inflated. Each blower draws approximately 6 to 12 amps when running. A standard 110 volt 3 prong grounded outlet located within 150 feet is required for operation. It is best that the outlet (or circuit that the outlet is located on) not be shared with any other equipment. If you are renting multiple inflatables, then we strongly suggest that you identify and make sure that additional separate circuits are available within the 150 feet limit. Bitterroot Bouncers does rent portable electric generators if conditions require, however, they are not routinely carried on our delivery trucks and must be reserved in advance.

All the dimensions of each of our inflatables are listed on our web site under “Outdoor Rentals.” Please add approximately 15 feet to each measurement to provide proper clearance of fences, buildings, wires, over-hanging trees, etc. Other important considerations are: 1) that the area is fairly level, for safety reasons we do not set up on hills 2) an electrical outlet must be within 150 feet 3) any sprinkler heads and/or irrigation lines should be clearly identified. We don’t want to damage your sprinkler system when staking down the inflatable.

The area for your inflatable set up does not need to be perfectly level, however, a reasonably flat area is necessary. Generally, no more than an 8 inch slope per 10 feet would be considered reasonable. For safety reasons, inflatables can never be set up on a hill. Also, please note the following as it pertains to the delivery location: 1) We can not push our inflatables up steep hills and or steps to get to the set up or pick up location. If your location has steps or a steep or large hill, we may refuse delivery unless you provide the extra man power to traverse the hill or steps both at set up and at pick up. It is your responsibility to inform us of any steps, steep inclines or hills at the time the reservation is made. 2) We will not allow our delivery crew to set up in any location that is not listed on your rental agreement or any location that the crew deems unsafe for your rental or the physical safety of the delivery crew and equipment. 3) We will not allow the delivery crew to set up at any location that illegal activity is witnessed whether or not you are the person conducting the illegal activity. If there is a question, we may be able to arrange for a site survey of your location. 

Bitterroot Bouncers cannot guarantee that the use of an inflatable will not have an effect on your lawn. Due to the weight of the piece and depending on the length of time the inflatable is in use and weather conditions that day, flattened grass is common but not permanent. During the heat of the summer, it is not uncommon to see burned blades of grass a few days after the inflatable has been removed. The grass typically recovers within a week.

No!  All inflatables must be set up a safe distance away from a pool or waterfront. Furthermore, unless the inflatable has been designated safe for wet use, such as our water slides, you must make every effort to keep the inflatable dry at all times. At no time should water balloons, hoses, squirt guns, etc be allowed anywhere near the inflatable. If any inflatable, not designated for wet use, it found wet at pick up time (for other than weather related causes) you will be charged for set up, drying and re-rolling expenses at a rate of $20.00 per hour. These additional charges will be automatically billed as part of the balance due.

Yes, our units can be set up inside PROVIDED there is sufficient room. For inside set ups you will need to have enough ceiling height to accommodate the unit with ample clearance space from any lights, vents or any other hazards that may be present. Some units are 18 ft. high. Generally, garages, basements, family/rec. rooms in residential dwellings do not accommodate the height or overall size of our units. Many commercial halls, school gyms, park & rec. facilities, church halls, town meeting rooms, etc. will do just fine. You, the customer, are responsible for ensuring the inflatable will fit. If the unit does not fit once we arrive payment is still due in full.

Delivery, setup, and pickup are all included in your rental price. 

We will pick up the equipment as close to the listed end time on your rental agreement as possible. Depending upon the day, pickup could be exactly at that time or up to a few hours later. Our latest end time is 7pm, however,  this varies by the season due to the number of daylight hours and is at the discretion of our team. Any reservation beyond 7pm will incur an after hours charge. We always strive to complete pickups prior to darkness, so that: 1) our crew can properly inspect the equipment 2) no equipment is accidentally left behind and 3) our crew can work safely and timely. Ultimately, you are responsible for the equipment until we pick up.

The Bitterroot Bouncers delivery crew strives to provide you with the best rental experience. They will consult with you on your preferred set up location and go over all operational guidelines and safety rules before they leave. They will also provide you with an emergency phone number should something unexpected occur during your rental period. Providing a high level of customer service is part of their job. While tips are never expected, should you feel that our crew provided you an exceptional level of service and is deserving of a tip, they are certainly ALWAYS APPRECIATED!